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KAREN ROBERTs
Bringing clarity to complex digital systems

Hello there! I’m a Product Designer with over a decade of design experience.

For the last 6 years, I’ve been working on 911 emergency response systems and public safety communication platforms, focused on improving clarity and usability in high-stakes environments by turning complex systems into simple, intuitive experiences, with a growing focus on AI-assisted workflows.

A few of the notable clients I've helped recently

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Case studies

Reimagining Daily PSAP Insights

A dashboard that transforms raw reporting into clear, actionable insights. Surfacing trends, risks, and priorities while using predictive insights to help PSAP teams stay ahead of staffing needs.

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Simplifying Ad Hoc Reporting

An ad hoc reporting experience that turns complexity into clarity, enabling users to create detailed, customized reports without friction or errors.

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Evolving PSAP Reporting 

A reimagined reporting experience that replaces static, legacy outputs with dynamic, insight-driven visuals, bringing clarity and usability to PSAP reporting.

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Modernizing a
Legacy System for Scale

Transforming a fragmented legacy experience into a cohesive, scalable product

Case study in progress
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What's your next big challenge?

I'd love to help tackle it. Connect with me on Linkedin or drop me a message below!

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