top of page
KarenLogo.png

KAREN ROBERTs
Bringing clarity to complex digital systems

Hello there! I’m a Product Designer with over a decade of experience designing digital products.

For the past 6 years, I’ve focused on complex operational platforms and communication systems, working closely with real user workflows in high-pressure environments. I focus on making dense, often messy information easier to navigate and actually act on.

 

I bring together ux strategy, visual and interaction design to help users make decisions with more clarity and confidence.

I'm passionate about advocating for my users and their needs.

More recently, my work has been exploring AI-assisted workflows and predictive, insight-driven experiences that help users move from data to action more efficiently.

A few of the notable clients I've helped recently

Logo-Header-Main_edited_edited.jpg
E911-Program-Services-logo_hor_edited.pn
att-logo-black-transparent.png
logo-bexar_edited.png

Case studies

Reimagining Daily PSAP Insights

A dashboard that transforms raw reporting into clear, actionable insights. Surfacing trends, risks, and priorities while using predictive insights to help PSAP teams stay ahead of staffing needs.

DayInReview_Mock.png

Simplifying Ad Hoc Reporting

An ad hoc reporting experience that turns complexity into clarity, enabling users to create detailed, customized reports without friction or errors.

Main.png

Evolving PSAP Reporting 

A reimagined reporting experience that replaces static, legacy outputs with dynamic, insight-driven visuals, bringing clarity and usability to PSAP reporting.

Tab2.png

Modernizing a
Legacy System for Scale

Transforming a fragmented legacy experience into a cohesive, scalable product

Case study in progress
Before and after.png

What's your next big challenge?

I'd love to help tackle it. Connect with me on Linkedin or drop me a message below!

bottom of page